The onset of the coronavirus pandemic upended how and where work was done across the United States. Almost overnight, many employers sent their teams home or implemented split shifts. Others dealt with supply chain disruptions or pivoted production to meet changing customer demands. Business executives navigated this sea of change with little direction or knowledge of what was coming next. Even the best business continuity plans likely didn’t prepare for a pandemic—and the need to drastically shift to a remote workforce so quickly.
As the country begins to emerge into a post-vaccine world, many employers are left unsure of what will come next and how to apply lessons learned over the past year.
BOK Financial® has prepared a resource to share lessons learned through the pandemic—from a readiness framework to people management to cybersecurity issues. These resources are intended to help business leaders in industries across the spectrum consider a variety of questions: How do you determine when and how to bring employees back to the workplace? How do you meet changing employee expectations after a year of remote work? And even as the threat of the pandemic decreases, are cyber threats on the rise?
"We're putting a lot of thought into what things look like moving forward, and we've put a lot of energy and time into building trust in our organization through consistency and transparency over the last year of this pandemic," said Teil Blackshare, director of business continuity at BOK Financial. "We're going to have to continue to do that. We don't know where this pandemic is going, and we don't know what's coming next. So, we are committed to continue communicating as openly and transparently as we can to our workforce."
Learn more as three experts from BOK Financial share how the company managed through the pandemic, balancing the need to protect employees with the need to provide vital financial services to clients. Their lessons learned during the pandemic will help employers of all sizes better navigate the next new normal.