Graphic used to denote By the Numbers articles

Don’t let that crowded airport fool you

Consumer spending on services not fully recovered—yet

BySteve Wyett
March 17, 20236 min read

Spending on services is roughly two-thirds of consumer spending which makes up roughly 70% of U.S. economic activity.

Both the goods and the services sectors slowed dramatically early in the pandemic. However, unlike goods, where we saw spending and activity return to its long-term trend line and then exceed it, the services sector of our economy has yet to fully recover to the trend line in place before the pandemic. This has important implications as we consider economic growth and employment moving forward.

We have seen the goods sector of our economy slow as the Fed has raised rates. Still, the ongoing recovery of services spending could explain the strong employment market and improving levels of consumer spending.

Monthly employment data shows hiring in the hospitality and leisure areas of our economy has been consistently near the top of job creation. Within the Job Openings and Labor Turnover Survey (JOLTS), this sector continues to have numerous job openings. If you have flown recently, you have seen full planes and crowded airports. And the outlook for spring break travel is strong, with air, hotel and restaurant bookings all showing strength.

In sum, while inflation is taking a bite out of consumer spending and incomes, for now, the U.S. consumer continues to shift spending away from goods and into services.

Disclosure

Download the full report

Get By the Numbers delivered to your inbox.

Subscribe (Opens in a new tab)

Related Content

    BOK Financial Corporation is a more than $50 billion regional financial services company headquartered in Tulsa, Oklahoma with more than $105 billion in assets under management and administration. The company's stock is publicly traded on NASDAQ under the Global Select market listings (BOKF). BOK Financial Corporation's holdings include BOKF, NA; BOK Financial Securities, Inc., and BOK Financial Private Wealth, Inc. BOKF, NA's holdings include TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions across eight states as: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial (in Arizona, Arkansas, Colorado, Kansas and Missouri); as well as having limited purpose offices Nebraska, Wisconsin, Connecticut and Tennessee. The entities held by BOK Financial Corporation are periodically referred to collectively as BOK Financial Corporation Group. Through its subsidiaries, BOK Financial Corporation provides commercial and consumer banking, brokerage trading, investment, trust services, mortgage origination and servicing, and an electronic funds transfer network. For more information, visit www.bokf.com.

    Securities, insurance, and advisory services offered through BOK Financial Securities, Inc., member FINRA/SIPC and an SEC registered investment adviser. Services may be offered under our trade name, BOK Financial Advisors.

    Investments involve risk, including loss of principal. Past performance does not guarantee future results. There is no assurance that the investment process will consistently lead to successful investing. Asset allocation and diversification do not eliminate the risk of experiencing investment losses. Risks applicable to any portfolio are those associated with its underlying securities.

    INVESTMENT AND INSURANCE PRODUCTS ARE: NOT FDIC INSURED | NOT GUARANTEED BY THE BANK OR ITS AFFILIATES | NOT DEPOSITS | NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY | MAY LOSE VALUE.

    The content in this article is for informational and educational purposes only and does not constitute legal, tax or investment advice. Always consult with a qualified financial professional, accountant or lawyer for legal, tax and investment advice. Neither BOK Financial Corporation nor its affiliates offer legal advice.

    BOK Financial® is a trademark of BOKF, NA. Member FDIC. Equal Housing Lender . © 2025 BOKF, NA.